Outsource Supervisor

Duties and Responsibilities:

- Lead team of Outsource Assistants and Seniors

- Provide guidance to team members

- Book-keeping and preparation of management accounts

- Preparation of Statutory report (Financial Statements and Notes to the accounts)

- Preparation of custom reporting packages based on client requirements

- Where clients are audited, provide support with respect to services provided to the client

- Cash management and payment processing

- GST preparation and filing

- Payroll processing

• Preparation of payroll details (including calculation of OT, allowances etc.)
• Payroll disbursement
• Leave management
• Preparation of IR8A and IR21

- Handle portfolio of clients, including assignment of jobs to team members

- Responsible for billings and debtor management for portfolio

- Review work by Assistants and Seniors

- Managing team workload to meet client deadlines

• Where possible or required, this would include negotiation with the client on deadlines and corresponding fee adjustments

- Propose resolution steps for issues that may arise with clients

- Report to director on the following

• Issues that arise with clients
• Anticipated issues that may arise (eg Deadline not able to be met)
• Time spent by team on jobs

Requirements:

- A degree in accountancy and/or equivalent professional qualification

- At least 4 years of relevant experience from a professional services firm in an Business Process Outsourcing (Client Accounting) environment

- Proficient with accounting software

- Meticulous with good accuracy and attention to detail

- Good communication and interpersonal skills

- Good knowledge and understanding of Singapore requirements on accounting, GST and payroll