Senior Business Development Manager (Payments/Merchant Acquiring)

Role Overview

We are seeking a commercially driven Senior Business Development Manager with 6–10 years of proven PSP industry experience in merchant acquiring, payment acceptance or strategic partnerships. This role is responsible for driving business strategy, merchant acquisition, revenue growth, strategic partnerships and market expansion. This is a hands-on commercial role requiring strong execution across prospecting, solution pitching, pricing, negotiation and relationship management, together with proven team leadership and access to an established network of high-value merchants and payment-industry partners.

Key Responsibilities

Merchant Acquisition and Revenue Growth

• Drive end-to-end merchant acquisition, from lead generation, prospecting, pitching, negotiation, and onboarding.
• Leverage established high-value business connections to generate merchant and partnership opportunities.
• Build and manage a strong pipeline across POS, QR, offline, online, e-commerce, and alternative payment methods.
• Deliver agreed revenue, transaction-volume, merchant-acquisition and pipeline targets.
• Grow strategic accounts through additional payment and value-added solutions.

Strategic Partnerships

• Build senior-level relationships with merchants, PSPs, banks, aggregators and payment partners.
• Develop partnerships that expand payment acceptance, distribution and market access.
• Lead commercial discussions and maintain relationships throughout the client and partner lifecycle.
• Address material commercial or service-related concerns in coordination with relevant stakeholders.

Solution Selling and Commercial Negotiation

• Assess prospective clients’ operating models, payment needs and business objectives.
• Recommend suitable payment solutions and communicate their commercial and operational value.
• Develop sales proposals, pricing models, business cases and commercial terms.
• Lead negotiations while balancing client needs, commercial returns, operational feasibility, risk and compliance requirements.

Merchant Onboarding and Internal Coordination

• Work closely with Operations, Risk, Compliance, Product, and other internal teams to ensure smooth merchant onboarding and ongoing lifecycle management.
• Coordinate internal approvals, implementation timelines and resolution of outstanding issues.
• Ensure commercial commitments are accurately communicated and operationally deliverable.
• Escalate material risks, delays or service concerns appropriately.

Market Intelligence and Strategic Development

• Monitor and analyse market trends, competitor offerings, merchant needs, and pricing practices.
• Translate market insights into practical acquisition, partnership, and positioning strategies.
• Support the commercialisation of new payment channels, cross-border acquiring capabilities, and value-added services.
• Provide management with accurate pipeline forecasts, performance updates, and commercial recommendations.

Business Strategy and Team Leadership

• Support the CEO in translating the company’s business direction into practical sales and market-development plans.
• Contribute market, merchant and partner insights to business-strategy discussions.
• Guide and coach Business Development team members on pipeline development, solution selling and deal execution.
• Review complex opportunities and support the team in overcoming commercial or execution challenges while remaining directly responsible for individual business results.

Required Competencies and Experience

• 6–10 years of relevant business development, merchant acquisition, partnership or enterprise-sales experience within a Payment Service Provider or closely related payments business.
• Proven track record of achieving revenue, transaction-volume, merchant-acquisition, pipeline or partnership targets.
• Strong working knowledge of merchant acquiring, payment acceptance and PSP business models.
• Robust technical knowledge of POS, QR, e-commerce, offline and online payments, and alternative payment methods.
• Proficient understanding of acquiring economics and fee structures, including MDR, interchange and scheme fees.
• Experience engaging SMEs, mid-market businesses, enterprise merchants, banks, PSPs, aggregators or strategic payment partners.
• Advanced business development, prospecting, and opportunity-conversion skills.
• Strong commercial judgement and ability to prioritise opportunities by value, fit, risk, and probability of closure.
• Ability to discuss payment integration, onboarding and operational requirements with merchants and internal Product, Technology, Operations, Risk and Compliance teams.
• Strong stakeholder management, cross-functional collaboration and communication skills.
• High ownership, resilience and disciplined follow-through in managing complex sales cycles.

Preferred Competencies and Qualifications

• Established network of high-value merchants, banks, fintech companies, PSPs, aggregators or payment-industry partners, with the ability to develop credible business opportunities.
• Proven experience in business strategy planning, market development, go-to-market execution or commercial expansion.
• Prior experience leading, mentoring or coaching a Business Development team while remaining hands-on in sales execution.
• Experience in cross-border acquiring, omnichannel payments or value-added merchant services.
• Strong pipeline management, sales forecasting, CRM and performance-reporting discipline.
• Diploma or bachelor’s degree in Business, Finance, Marketing or a related discipline.
• Comfortable working independently and adapting within a growing and evolving business environment.

What We Offer

• Competitive remuneration with performance-based incentives.
• Opportunity to work within a fast-growing payments ecosystem.
• Exposure to regional merchants and strategic partnerships.

If you’re passionate about shaping the future of the payments ecosystem and thrive in an environment that values creativity, agility, and impact, APPLY NOW to join our growing team in YeahPay Singapore!