Senior Engineer, Data Center Facilities Management (1-Net)

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

Facilities Operation and Maintenance:

• Conduct the required daily maintenance and operations of the data center facilities to ensure serviceability of all active and redundancy equipment. This includes performing routine facilities activities such as critical system checks and functional testing
• Respond to Mechanical and Electrical alarms/faults, identify trends, and implement corrective actions as needed
• Respond and investigate Building Management System (BMS)/ Environmental Monitoring System (EMS) alerts, providing feedback on outstanding issues or events, responding to emergency situations, and being on standby duty as required
• Support Data Center projects and any additional and alteration work such as site construction activities and installations, coordination with external contractors and testing in adherence to operational standards within the given timeline
• Other duties as assigned that are consistent with the responsibilities and objectives of the role

Technical and Customer Support:

• Ensure contracted service level agreements and key performance indicators are met or exceeded
• Attend to customer requests and deliveries such as installations, coordination with the design & construction, operations requirements to coordinate customer move-in and turn-on, and others

Events and Accreditation Support:

• Involve in the scheduling, coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method
• Undertake assigned tasks to support the various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required
• Comply to all standard operating procedures (SOP), method of procedures (MOP), emergency operating procedures (EOP) and emergency response procedures (ERP) established for the critical environments

• We welcome the following applicants:
• Degree graduates in Electrical or Mechanical engineering or equivalent qualifications
• Candidates without the required academic credentials but with at least 2 years of relevant working experience in Data Center facilities management and operations or facility management experiences (M&E) in building, construction, semiconductors or equivalent
• Candidates with more years of relevant working experience in Data Center facilities management and operations may be considered for the Senior Engineer role
• Good technical and functional skills and knowledge of facilities management and operations
• Able to commit to 24x7 rotating shift duty
• Strong communication skills
• Working location: 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands