Operations Support Specialist | Changi Airport

Job Scope

Pre-Course Administration

• Assist with processing course applications and registrations.

• Handle participant enquiries and maintain supporting documentation.

• Coordinate visa applications and travel arrangements.

• Prepare course materials, participant packs and learning resources.

• Support administrative arrangements for instructors, including travel and logistics.

• Assist with venue coordination and logistics.

Post-Course Administration

• Assist with the issuance of certificates and course completion documents.

• Maintain participant databases and records.

• Process instructor claims and honorarium payments.

Participant and Instructor Administration

• Serve as an administrative point of contact for course participants.

• Assist to coordinate accommodation requests and local transport arrangements.

• Manage routine requests and administrative matters.

• Provide information and support relating to course logistics.

Administrative and Financial Processing

• Support scheduling and coordination of courses.

• Track and reconcile school-related expenses.

• Process payments, claims and supporting documentation.

• Maintain financial records and administrative files.

• Coordinate with internal stakeholders on finance, procurement and administrative matters.

Requirements

• University or Polytechnic graduate

• Relevant working experience in administrative management and able to work independently

• AI literacy would be advantageous to the role

Contract Period

• 6 months (with an option to extend for another 6 months)

Working Arrangement

• Mondays to Fridays: 8.30am – 6.00pm

Location

Changi Airport

Salary

Up to $4,000 per month (excluding handphone allowance of $30 per month). Salary to be finalised based on relevant working experience.

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING