Operations Specialist

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator. Established in 1965, the port initially served Singapore’s Jurong Industrial Estate. Jurong Port has since expanded to serve as Singapore’s main general and bulk cargo gateway.

Jurong Port’s multipurpose port operating expertise includes efficient handling of general, bulk and containerized cargo, management and operations of the Tuas Offshore Marine Centre, and Lighter Terminals in Penjuru and Marina South. Besides Singapore, Jurong Port is involved in overseas joint ventures in China and Indonesia. In 2016, Jurong Port’s local and overseas terminals handled close to 35 million tons of general and bulk cargo, and 560,000 TEUs of container cargo.

The Job

1. Operational Responsibilities

• Monitor port operations and oversee cargo handling activities to ensure operational efficiency and achievement of targeted cargo handling productivity targets.

• Coordinate, monitor, and troubleshoot operational workflows and issues within the assigned sector to minimise disruptions and maintain smooth port operations.

• Liaise with vessel crew on safety, cargo handling, and other operational matters to ensure effective coordination and compliance with established procedures.

• Conduct inspections and facilitate the handover and takeover of operations areas between stevedoring companies and relevant departments.

• Maintain accurate and up-to-date operational records and documentation across designated platforms to support vessel and cargo operations.

• Promptly communicate and provide updates on vessel activities, operational progress, delays, disruptions, and work stoppages to relevant stakeholders.

• Coordinate with vessel checkers, stevedore foremen, and gang personnel to address operational issues and ensure the smooth execution of cargo handling activities.

2. Safety Responsibilities

• Oversee cargo handling operations to ensure strict compliance with requirements, established safety procedures, and operational standards.

• Ensure that lifting equipment, appliances, and gears have valid statutory certificates before use.

• Review Method Statements, Risk Assessments (RA), and Lifting Plans to ensure adequate hazard identification, effective risk control measures, and compliance with applicable safety requirements.

• Conduct investigations into accidents, near-miss incidents, and safety violations, and prepare reports identifying causes, corrective actions, and preventive measures.

• Proactively identify and address safety hazards and non-compliance during lifting operations, provide on-site guidance to personnel, and ensure timely rectification in accordance with established safety requirements and procedures.

3. Other Responsibilities

• Perform administrative duties and other ad-hoc assignments as directed by supervisors.

• Keep abreast of industry best practices, emerging operational trends, and relevant safety requirements, and apply appropriate improvements to daily operations.

Job Requirements

• Minimum educational qualification of NITEC or equivalent.

• Knowledge of port operations, cargo handling, and vessel operations will be an added advantage.

• Proficient in computer applications and basic administrative software.

• Possess a valid Class 4 driving licence.

• Relevant qualifications and certifications will be an advantage, including:

  • WSQ Supervise Safe Lifting Operations

  • WSQ Perform Rigger and Signalman Tasks

  • WSQ Respond to Fire and HazMat Emergency

  • Occupational First Aid

  • Manage/Perform Work at Height

• Work 12-hour rotating shifts, including weekends and public holidays.

• Able to work independently, prioritise tasks effectively, and adapt to changing operational requirements in a dynamic port environment.