SENIOR BEAUTICIAN

Job Summary

Join our vibrant, professional team as a Senior Beautician to deliver advanced beauty treatments, lead junior staff, and enhance customer satisfaction in a dynamic salon/spa environment.

Responsibilities

• Deliver advanced beauty treatments including facials, skin therapy, and body treatments to meet client needs and quality standards
• Supervise, train, and mentor junior beauticians and therapists to improve team skills and service quality
• Manage complex or VIP client interactions and resolve customer concerns professionally to maintain high client satisfaction
• Maintain treatment rooms, equipment, and product inventory to ensure operational readiness and efficiency
• Upsell and cross-sell beauty packages, treatments, and retail products to achieve sales targets
• Contribute to developing new treatments, promotions, and service packages to drive business growth
• Monitor service quality consistently to ensure excellent customer experiences
• Support daily salon/spa operations and assist the manager to maintain smooth workflow

Preferred competencies and qualifications

• Minimum 3-5 years of professional experience in the related field
• Proficient in English and Chinese to communicate effectively with clients and team members
• Leadership and team supervision skills to guide and develop junior staff
• Strong knowledge of skin care, beauty products, and treatment techniques to deliver expert services
• Excellent customer service and communication abilities to foster positive client relationships
• Sales-oriented mindset with ability to meet targets and contribute to business objectives
• Ability to work weekends and six days per week