Business Development Manager – Lifts & Escalators

About CNIM Singapore

CNIM Singapore provides lift, escalator and moving-walk solutions for buildings and transport infrastructure. Our activities include new installations, modernization, refurbishment, maintenance and lifecycle support.

As we expand our commercial and service activities in Singapore, we are looking for an experienced and commercially driven Business Development Manager to lead the development of new customer relationships and business opportunities.

The Role

This isa hands-on business-development and technical-sales role with direct responsibility for building CNIM Singapore’s commercial pipeline and converting opportunities into awarded contracts.

The initial priorities will be to grow our maintenance portfolio, develop modernization and replacement opportunities, and establish CNIM’s commercial lift and escalator offering. The role will also cover repair, upgrade and new-equipment opportunities as the business develops.

The successful candidate will work directly with senior management and closely with our local operations, engineering and project teams, supported by CNIM’s wider technical resources in Asia.

Key Responsibilities

Business Development and Sales

• Develop and execute a sales plan for maintenance, repair, modernization, replacement and new equipment opportunities.
• Identify and qualify prospects among building owners, managing agents, facility management companies, consultants, developers, government agencies, transport operators and infrastructure customers.
• Build and maintain a healthy pipeline of qualified opportunities through customer visits, networking, referrals, procurement portals and industry engagement.
• Grow CNIM’s recurring maintenance portfolio through new contract acquisition while supporting contract retention and renewal.
• Identify modernization, replacement, repair and upgrade opportunities within both existing and prospective customer portfolios.
• Lead customer discussions from initial engagement through proposal, negotiation and contract award.
• Achieve agreed sales, portfolio-growth and contract-value targets.

Tendering and Commercial Development

• Lead the commercial preparation of quotations, proposals and tender submissions.
• Review customer and tender requirements and coordinate the necessary technical, operational, procurement and financial input.
• Develop commercially competitive solutions that meet customer requirements and comply with CNIM’s pricing and approval processes.
• Lead commercial negotiations and contract clarification, supported by management and technical colleagues as required.
• Ensure a structured handover of awarded contracts to the relevant project or service delivery team.

Customer and Account Development

• Build long-term relationships with customers, consultants and other industry stakeholders.
• Maintain regular engagement with customers to understand upcoming contract renewals, equipment issues, capital-expenditure plans and modernization requirements.
• Act as the principal commercial contact for assigned customers and support the resolution of commercial matters.
• Develop cross-selling opportunities across maintenance, repair, modernization and new equipment.
• Work with operations and project teams to maintain customer satisfaction and generate repeat business.

Market Intelligence and Reporting

• Monitor competitor activity, pricing trends, procurement opportunities and developments within Singapore’s vertical-transportation market.
• Maintain accurate opportunity, pipeline, forecast and customer records.
• Provide regular sales forecasts, activity reports and market intelligence to management.
• Recommend practical actions to improve CNIM’s market position, customer coverage and sales conversion.

Candidate Profile

• At least five years of relevant business-development, technical-sales or account-management experience in Singapore.
• Demonstrated experience in lifts, escalators, moving walks, building services, facilities management, electromechanical systems or another closely related technical-service industry.
• Existing relationships with building owners, managing agents, facility management companies, consultants, developers, public agencies or transport-sector customers would be highly advantageous.
• Experience selling recurring maintenance services, modernization projects, replacement works or new equipment.
• Able to understand technical and commercial requirements and coordinate effectively with engineering and operational teams.
• Proven ability to originate opportunities, build customer relationships, prepare proposals, negotiate and close business.
• Strong commercial judgement, personal initiative and ownership of results.
• Able to work independently while collaborating closely with technical and operational colleagues.
• Diploma or degree in engineering, building services, facilities management, business or a related discipline. Candidates with equivalent relevant industry experience will also be considered.
• Strong written and spoken English, presentation and stakeholder-management skills.
• Proficiency in Microsoft Excel, Word and PowerPoint and experience maintaining structured sales-pipeline records.
• Singapore Citizens and Permanent Residents preferred.

What We Offer

• Monthly base salary of S$6,000–S$8,000, depending on relevant experience and capability.
• Annual Wage Supplement equivalent to one month of base salary.
• Performance-based commission scheme, payable in addition to the base salary and Annual Wage Supplement.
• Direct access to senior management and the opportunity to influence CNIM Singapore’s commercial strategy.
• The opportunity to build a business portfolio and help shape the future commercial organization as the company grows.
• Technical and commercial support from CNIM’s local and regional teams.