Head of Administration

ABOUT TRINITY METHODIST CHURCH

Since 1956, Trinity Methodist Church has been a Christ-centred community in Serangoon Gardens, worshipping, caring and serving together across generations. As the 1000-member strong Church marks its 70th year, it is investing in the organisational foundations that will support the next season of ministry. 

ROLE DESCRIPTION

Reporting to the Pastor-in-Charge, the role leads the Church Office and build the Church's organisational capability across administration, human resources, governance and finance-related operations. The role exists to enable TMC's ministries, leaders and staff to flourish, strengthen stewardship and accountability, and enable the pastoral team—particularly the Pastor-in-Charge—to focus on spiritual leadership, pastoral ministry and the Church's mission. It is a role for someone who enjoys building organisations, not simply maintaining existing systems. 

KEY RESPONSIBILITIES

1. Administration and Corporate Services

• Leads the Administrative and Corporate Services function to ensure effective church operations, workplace management, governance support and organisational efficiency. 
• Leads the day-to-day administration of the Church Office and supervises the administrative team, including the coordination of administrative and communications support for all worship services, church events and activities.
• Review and improve existing administrative systems, workflows, document management, administrative controls and office practices to raise efficiency, accountability and service.
• Develop practical and sustainable policies, processes and internal controls that strengthen organisational effectiveness and support ministry.
• Work with ministry leaders to align administrative resources with ministry priorities.
• Coordinate reports and administrative tasks arising out of or in connection with the Local Executive Church Committee and Local Conference meetings.

2. Human Resources and People Development

• Lead and strengthen the HR function, covering the full employee lifecycle, performance management, staff development, employee relations, HR policies and administration; and recommend talent management and development initiatives for administrative staff.
• Recommend to the Pastor-in-Charge and the Pastor Parish Relations & Staff Committee appropriate actions on workforce and people matters, including recruitment, reassignment of responsibilities, staff development and training, succession or coverage, headcount, remuneration (including salaries and bonuses) and outsourcing, based on identified or anticipated organisational needs. 
• Ensure employment practices comply with Singapore employment legislation while fostering a healthy, accountable and Christ-centred workplace.
• Keep up-to-date with relevant developments at TRAC and national level.

3. Governance and Compliance

• Support governance processes, statutory submissions and regulatory compliance, including internal and external audits.
• Serve as the Church's Data Protection Officer (DPO).
• Act as Designated Officer or Signatory for regulatory bodies where required.

4. Finance and Operations Support

• Oversee the Church’s Finance function, including supporting payroll processing, staff-cost information for budgeting and all other finance-related matters arising from the Finance Manual.
• Oversee the administration and maintenance of church facilities, IT and security, in coordination with relevant teams.

5. Key Stakeholders 

• Pastoral Team 
• LCEC members
• PPRSC members
• Ministry Leaders

REQUIREMENTS

Essential

• A committed Christian who supports the mission and ministry of the Church.
• At least 8–10 years' relevant experience in administration, human resources, operations management and team management.
• Good command of spoken and written English, with strong interpersonal and communication skills 
• Strong analytical skills and the ability to adapt effectively to changing circumstances 
• Proven track record of introducing new policies, systems or organisational improvements and strengthening the organisations served.
• Working knowledge of Singapore employment legislation, PDPA and statutory compliance requirements.
• Required to work on Saturdays (half day), Sundays (half day), with one weekday off

Personal attributes

• Proactive and resourceful: identifies issues, recommends solutions and follows them through to implementation.
• Mature and credible: influences change thoughtfully and builds trust while introducing new ways of working.
• Balances compassion with accountability and handles difficult conversations with wisdom, sensitivity and professionalism.
• Sound judgment, integrity and discretion in all matters.

Preferred/Advantageous

• Experience in organisational development, change management, or leading administrative and HR transformation in SMEs, schools, charities or other mission-driven organisations.