Operations Intern

We are looking for an enthusiastic and motivated Operations Intern to join our team. This internship will provide you with hands-on experience in both IT and operations, including system installations, troubleshooting, maintenance, and deployments. You will work closely with our IT and operations teams, supporting day-to-day tasks and learning valuable skills that will set you up for a successful career in the field.

Key Responsibilities:

• Assist with the installation, setup, and maintenance of IT systems and hardware.
• Help with basic systems administration tasks, including working with Windows and Linux servers.
• Support the team in troubleshooting and resolving technical issues related to hardware, software, or networks.
• Deploy IT applications, assist with system updates, and perform system recovery procedures as required.
• Communicate technical information clearly to end-users in both verbal and written formats.
• Assist with research and implementation of improvements to streamline operations and IT support.
• Provide technical support for both hardware and software-related issues.
• Help with documenting IT procedures and creating user guides for internal use.
• Support with minor tasks related to electrical wiring, carpentry, and metal fabrication (preferred, not required).

Requirements:

• At least ITE qualification or higher in a relevant field, or currently pursuing studies in IT, operations, or a related discipline.
• Strong interest in IT systems, technology, and operations.
• Good communication skills, with the ability to explain technical information in a clear, understandable way.
• Familiarity with Windows and Linux environments is a plus.
• Hands-on experience with IT installations, system configurations, and basic maintenance is desirable.
• A positive attitude, willingness to learn, and an eagerness to grow professionally.
• Ability to work both independently and collaboratively within a team.
• Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese-speaking clients and vendors).
• Strong problem-solving skills, attention to detail, and the ability to prioritize tasks.

Preferred Skills:

• Exposure to IT installation and repair tasks.
• Basic knowledge of networking concepts and hardware troubleshooting.
• Familiarity with project management tools like Trello or Jira.
• An interest in learning new technologies and tools.

Benefits:

• Gain valuable hands-on experience in both operations and IT.
• Learn from experienced professionals and enhance your skillset in IT system management and technical troubleshooting.
• Mentorship opportunities and exposure to various technologies used in the industry.
• Opportunity to work in a dynamic and fast-paced environment.

If you are a driven, eager-to-learn individual with a passion for IT and operations, and you're ready to gain real-world experience in a professional setting, then we want to hear from you! Join us as an Operations Intern and start your career in tech and operations.