IT System Consultant

Location: Central
Job Type: Full-Time Contract role (Subjected to renewal / conversion)

Key Responsibilities

• Oversee vendors’ and maintenance teams’ operations and maintenance activities to ensure compliance with contractual, operational, and security requirements.
• Monitor system patching activities, vulnerability assessment findings, and remediation progress.
• Track and coordinate licence, certificate, and subscription renewals.
• Review system and application logs to identify potential security or operational issues.
• Monitor End-of-Support (EOS) and End-of-Life (EOL) timelines and support system lifecycle planning.
• Support system risk assessments and maintain relevant risk and compliance registers.
• Manage user accounts, periodic access reviews, and account hygiene activities.
• Review monthly maintenance and performance reports against agreed SLAs, KPIs, and operational standards.
• Ensure the consistent use of standardised maintenance reports, templates, and documentation.
• Support change management activities, including the review, coordination, and tracking of Change Requests.
• Support system decommissioning activities, including data retention, documentation, and contract closure.

What We’re Looking For

• Experience in IT operations, infrastructure support, system administration, or ICT governance.
• Familiarity with patch management, vulnerability management, access management, and system lifecycle processes.
• Understanding of IT service management, change management, SLAs, and operational governance.
• Strong coordination and stakeholder management skills, with experience working with external vendors or service providers.
• Good documentation, analytical, and problem-solving skills.
• Experience within government, regulated environments, or large enterprise IT environments would be advantageous.

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Elaine Wong (Zoe) - R26162114

ScienTec Consulting Pte Ltd - 11C5781