Product Deployment Engineer, gTech Ads (English, Bahasa Indonesia) - Singapore

Product area

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Job description

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our  customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Qualifications

Job responsibilities

• Partner with Sales and Engagement Managers to understand customer marketing objectives, infrastructure and first-party data management strategy, and pain points.
• Lead deep-dive technical assessment/consultation sessions to uncover opportunities where bespoke solutions are required, ensuring solutions respect industry-specific data constraints and business cycles.
• Translate complex customer requirements into clear technical specifications and solution designs, considering scalability, reusability, and best practices as well as a clear path to media activation.
• Provide technical-product oversight during the implementation phase, ensuring the engineering build remains aligned with the original customer strategy, while deferring base code-level and system-building decisions to the Engineering team.
• Collaborate closely with cross-functional gTech teams (e.g., Engineering teams, Solution Experts, Measurement Experts) to orchestrate bundled service delivery and ensure seamless customer outcomes.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Ability to communicate in English and Bahasa Indonesia fluently to support client relationship management in this region.

Preferred qualifications

• Experience working with Google Ads, Google Marketing Platform products (e.g., SA360, DV360, GA4), or Google Cloud services.
• Expertise in one of the three core product pillars: Search+, YouTube+, or Measurement and Platforms.
• Proven ability to manage multiple projects and priorities in a dynamic environment.
• Excellent communication, presentation, and stakeholder management skills.