Junior Red Hat Linux Engineer

A. Linux Server Monitoring and Operations

• Monitor the health, availability, and performance of Red Hat Linux servers.
• Perform daily server health checks, including CPU, memory, disk space, and system uptime.
• Monitor system alerts and investigate basic infrastructure issues.
• Ensure servers and critical system services are operational.
• Perform routine operational checks according to established procedures.

B. Basic Linux System Administration

• Perform basic user and group account management.
• Manage file and directory permissions.
• Monitor filesystem usage and disk capacity.
• Check running processes and system services.
• Assist with mounting and unmounting filesystems under supervision.
• Execute basic Linux commands for system administration and troubleshooting.

C. Incident Management and Troubleshooting

• Provide first-level technical support for Linux-related incidents and service requests.
• Investigate and troubleshoot basic server, operating system, and connectivity issues.
• Monitor and review system logs to identify potential problems.
• Record incidents, troubleshooting steps, and resolutions in the ticketing system.
• Escalate unresolved or complex technical issues to L2/L3 engineers.
• Follow incident management and escalation procedures.

D. Maintenance and Support

• Assist in routine operating system patching and updates.
• Support scheduled server reboot and maintenance activities.
• Monitor backup job status and report backup failures.
• Assist senior engineers with server upgrades, configuration changes, and maintenance activities.
• Ensure all activities comply with approved change management procedures.

E. Documentation and Compliance

• Maintain accurate operational records and technical documentation.
• Follow established SOPs, security policies, and operational guidelines.
• Ensure proper documentation of incidents and service requests.
• Participate in knowledge-sharing and continuous improvement activities.

3. Technical Skills and Requirements

• Basic knowledge of Red Hat Enterprise Linux (RHEL).
• Familiarity with Linux command-line operations.
• Understanding of Linux file permissions, users, and groups.
• Basic knowledge of CPU, memory, disk, and process monitoring.
• Familiarity with Linux service management using systemctl.
• Basic understanding of networking concepts such as IP addresses, DNS, SSH, and ping.
• Basic knowledge of Linux system logs and troubleshooting.
• Familiarity with shell scripting is an added advantage.
• Basic understanding of ITIL processes and incident management is preferred.

4. Educational Qualifications and Experience

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
• Fresh graduates or candidates with 1–2 years of relevant experience are encouraged to apply.
• Candidates with Red Hat certification, such as RHCSA, will have an added advantage.

5. Preferred Personal Attributes

• Strong interest in Linux system administration and IT infrastructure.
• Good analytical and problem-solving skills.
• Willingness to learn and develop technical knowledge.
• Good communication and teamwork skills.
• Able to follow instructions and established operational procedures.
• Responsible, detail-oriented, and proactive.