Infra Project Manager – Banking, Patching Operations

• Support the execution of monthly and emergency patch management activities across servers, endpoints, cloud platforms, and applications.
• Coordinate patch deployment schedules, maintenance windows, and stakeholder communications.
• Track patch compliance and vulnerability remediation progress against defined SLAs.
• Facilitate meetings with Infrastructure, Security, and Application teams to ensure timely completion of patching activities.
• Monitor project plans, action items, risks, dependencies, and escalations.
• Prepare and maintain patching dashboards, status reports, and executive summaries.
• Assist in managing change requests, CAB approvals, and implementation schedules.
• Follow up with technical teams to ensure completion of remediation activities and closure of outstanding vulnerabilities.
• Maintain project documentation, audit evidence, and operational records.
• Support root cause analysis and post-implementation reviews for patch-related incidents.
• Escalate risks, delays, and compliance gaps to senior management when required.
• Contribute to process improvement initiatives to enhance patching efficiency and governance.

Required Skills & Experience

• Minimum 5 years of experience in Project Coordination, IT Operations, Infrastructure, or Cybersecurity.
• Basic understanding of Patch Management, Vulnerability Management, and IT Service Management (ITSM).
• Familiarity with change management and incident management processes.
• Experience using tools such as ServiceNow, Remedy helix, JIRA, SCCM/MECM, Intune, BigFix, or similar platforms.
• Strong organizational, coordination, and stakeholder management skills.
• Good analytical and reporting capabilities using Excel, Power BI, or reporting tools.

Preferred Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field.
• ITIL Foundation certification is added advantage
• Basic cybersecurity knowledge and vulnerability management awareness.