Admin (Ops and Business) Support Executive/ Assistant Manager

About Us

At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team

Job Summary

The Dormitory Administration Executive plays a key role in supporting the daily operations of NESST Tukang Dormitory. This includes handling administrative processes, coordinating procurement, managing resident onboarding, and supporting interdepartmental needs.

At NESST, we believe in growing our people. This role offers excellent career development opportunities and is ideal for individuals looking for a job that is fun, meaningful, and creatively engaging. If you enjoy taking on challenges, sharing your ideas, and working in a dynamic, team-oriented environment, we welcome you to be part of our mission to create a "home away from home" for our residents.

Key Responsibilities

1. Administrative Operations

• Implement and support administrative SOPs and workflows.
• Maintain accurate records for contracts, purchase orders, and inventories.
• Update the digital notice board and in-app resident communications.
• Provide general administrative support across departments.

2. Procurement Coordination

• Prepare purchase orders and track deliveries.
• Liaise with suppliers to ensure timely and complete documentation.
• Monitor stock levels and report any shortages or excesses.
• Assist in invoice verification and expense tracking.

3. Facility and Finance Administration

• Monitor service performance of facility vendors (e.g., cleaning, pest control).
• Support the processing of payments and liaise with the Cluster Finance team.
• Track contract timelines, renewals, and key deliverables.

4. Resident Onboarding and Room Management

• Maintain and update the Tenant Management System (TMS).
• Coordinate room allocation, turnovers, and condition checks.
• Schedule and conduct onboarding briefings for new residents.
• Ensure all necessary documentation is properly handled during check-in/out.

5. Event and Community Program Support

• Assist in planning and coordinating dormitory events in line with FEDA and internal engagement initiatives.
• Support the execution of festive celebrations and cultural events (e.g., Deepavali, Hari Raya, National Day).
• Liaise with internal and external stakeholders for event logistics and coordination.
• Create simple digital content (e.g., TikTok videos, posters) to support safety campaigns and community building.
• Contribute to dorm innovation ideas and support implementation of creative engagement initiatives.

6. Reporting and Documentation

• Maintain organized records of administrative and procurement activities.
• Assist in preparing regular dashboards and management reports.
• Support the collection of resident feedback and surveys.

7. Ad-hoc Duties

• Perform any additional tasks assigned by the Administration Manager or General Manager.

Requirements

• Minimum Nitec or GCE 'O' Level qualification.
• 1–2 years of experience in administrative, facilities, or hospitality service support preferred.
• Strong interpersonal skills with a friendly, proactive, and confident personality.
• Ability to work independently and as part of a collaborative team.
• Creative mindset with a keen interest in digital engagement and media content creation (e.g., simple videos or visuals).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with TMS or procurement systems is an advantage.
• Comfortable working in a multicultural and fast-paced environment.
• Willingness to work flexible hours, including evenings or weekends, during peak periods or events.
• Multilingual ability (e.g., Bengali, Tamil, Mandarin) is an added advantage but not required.