Customer Service Executive (Education Advisor) – $3,000–3,500+++ | Vibrant Culture | All Locations

Customer Service Executive (Education Advisor) – $3,000–3,500+++  | Vibrant Culture | All Locations

• $3–3.5K+++ | Incentives + Bonuses
• 2 Consecutive Weekdays OFF Weekly
• Weekends & Evenings Required
• All Locations (near MRTs)

The Opportunity

Our client, a well-established and premium enrichment school, is looking for a dedicated Customer Service Executive to join their vibrant team. With convenient locations across Singapore, this role involves engaging with parents and ensuring smooth day-to-day operations.

Responsibilities (Education Advisor / Customer Service)

• Centre Operations: Manage the daily operationsof the centre, handling walk-ins, telephone enquiries, and providing expertcourse consultations to parents.
• Administration: Perform general administrative duties, includingdaily collections and updating records meticulously in the company’s CRMsystem.
• Customer Relations: Act as the primary liaison between parents andteachers to discuss student progress and handle feedback.
• Problem Solving: Address enquiries and resolve complaints promptly,providing effective solutions to ensure the highest level of customersatisfaction.
• ·Collaboration: Work seamlessly with other centres and internaldepartments, such as Curriculum and Accounting, to deliver the best experiencefor students and parents.

Requirements

• Proficiency in Microsoft Office.
• Good communication & interpersonal skills toengage effectively with parents, students & educators.
• Ability to commit to full days on weekends (Saturdays& Sundays) and afternoons/evenings on weekdays.

What’s In It For You

• Attractive Remuneration: $3,000 – $3,500, complemented by performance incentives & bonuses.
• Work-Life Balance: 5-day work week featuring 2 consecutive weekdays off.
• Employment Type: Full-time, permanent role.
• Convenience: Multiple locations islandwide, all highly accessible and located near MRT stations.

HOW TO APPLY:                                                                                                

** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **

Valerie@workforce-ex.com 

FOR IMMEDIATE CONSIDERATION: 

Please indicate the below information in your resume:

• Last Drawn & Expected Salary
• Reason(s) for Leaving
• Earliest Availability to Start Work