Quality Assurance Engineer (Customer)

UNITED MICROELECTRONICS CORPORATION (SINGAPORE BRANCH)

📍 D18 Pasir Ris, Tampines💼 Executive💰 SGD 6,000 – 10,000 / Monthly

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Job Description

Responsibilities:

Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.
Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.
Manage customer requests and maintain relevant customer satisfaction metrics.
Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.

Requirements:

Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics.
Basic understanding of semiconductor technology.
>3 years’ relevant experience in module process/integration and/or quality field handling customer.
Knowledge of problem solving (8D methodology), statistical techniques, production part approval process (PPAP) and planning/project management is an advantage
Knowledge of ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling/experience is preferred
Strong project management skills and ability to plan effectively.
Excellent communication and negotiation skills; capable of effective collaboration with external partners and customers.
Proficiency in presentation skills.

Source: MyCareersFuture — Workforce Singapore · Retrieved 2026-11-08 · Not affiliated with or endorsed by Workforce Singapore or MyCareersFuture