TRAVEL AGENCY MANAGER

RMR INTERNATIONAL PRIVATE LIMITED

📍 Islandwide💼 Professional💰 SGD 7,500 – 14,000 / Monthly

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Job Description

Responsible for managing the overall operations of the travel agency, with a focus on inbound tourism, tour planning, customer service, supplier management and business development.

Responsibilities

Manage day-to-day travel agency operations.
Plan and coordinate inbound travel arrangements.
Develop Singapore tour packages and customised itineraries.
Coordinate hotels, transportation, attractions and tour service providers.
Negotiate rates and commercial terms with suppliers.
Maintain relationships with overseas travel agents and corporate customers.
Monitor bookings, confirmations and operational schedules.
Handle customer enquiries, complaints and service recovery.
Monitor tour costs, pricing and profitability.
Develop operational procedures and service standards.
Identify new tourism products and business opportunities.
Prepare operational and management reports.

Requirements

Diploma or Degree in Tourism, Hospitality, Business Administration or related discipline.
Preferably 3–5 years' relevant travel/tourism experience.
Strong travel operations and itinerary-planning knowledge.
Good communication, negotiation and customer-service skills.
Able to manage multiple travel arrangements simultaneously.

Source: MyCareersFuture — Workforce Singapore · Retrieved 2026-11-08 · Not affiliated with or endorsed by Workforce Singapore or MyCareersFuture