School Student Engagement and Support Personnel # Tampines North

School Student Engagement and Support Personnel # Tampines North

Roles and Responsibilities

· Build positive relationships with students and provide timely guidance and support.

· Assist in managing student conduct and behavioural issues, including conflict resolution and de-escalation.

· Supervise students and monitor their interactions, behaviour, and well-being.

· Identify and report concerns requiring attention or intervention to designated school personnel.

· Liaise with school staff, parents, guardians, and relevant stakeholders to support students.

· Maintain accurate records of student incidents, observations, interventions, and follow-up actions.

· Stay updated on youth behavioural trends and issues affecting student well-being.

· Maintain professional boundaries and handle confidential information appropriately.

· Follow school policies, procedures, and reporting protocols.

· Perform other related duties as assigned by the school.

Requirements

· Diploma, Bachelor’s Degree, or equivalent qualification in a relevant discipline.

· Experience in education, youth-related, community, social service, or other people-facing environments is an advantage.

· Good interpersonal, communication, and stakeholder-management skills.

· Able to engage effectively with children and youths while maintaining professional boundaries.

· Observant and responsive, with the ability to identify behavioural concerns and situations requiring intervention.

· Able to manage challenging or sensitive situations calmly and professionally.

· Demonstrate sound judgement, maturity, patience, resilience, and adaptability.

· Able to maintain confidentiality and prepare clear and accurate documentation.

· Able to work collaboratively with students, parents, guardians, and school personnel.

· Suitable for working in a school environment and supporting student conduct and well-being.