Human Capital & Corporate Services Manager

Job Description

1. Human Capital Strategy & Workforce Planning

• Develop and implement human capital strategies aligned with the company's business objectives and expansion plans.
• Conduct workforce planning, manpower budgeting and organizational structure optimization.
• Analyze manpower requirements and recommend workforce solutions to improve operational efficiency.

2. Talent Acquisition & Recruitment

• Lead end-to-end recruitment activities for local and foreign employees across multiple business functions.
• Develop recruitment strategies through online platforms, recruitment agencies and overseas partners.
• Build and maintain talent pipelines to support business growth and new outlet openings.

3. Foreign Workforce & MOM Compliance

• Manage the full lifecycle of Work Permit (WP), S Pass and Employment Pass (EP) applications, renewals and cancellations.
• Ensure compliance with Singapore MOM regulations, including foreign worker quota, levy, medical examinations and employment requirements.
• Coordinate with government agencies and external service providers on employment-related matters.

4. Compensation, Payroll & Benefits

• Oversee monthly payroll administration, employee compensation and statutory contributions.
• Develop competitive compensation structures and employee benefit programs.
• Monitor manpower costs, CPF, levy and payroll budgets to improve cost efficiency.

5. HR Operations & Employee Relations

• Oversee the employee lifecycle, including onboarding, probation, performance evaluation, promotion and offboarding.
• Develop and implement HR policies, employee handbook and standard operating procedures (SOPs).
• Handle employee relations, disciplinary matters, grievance management and conflict resolution.

6. Corporate Administration

• Lead corporate administrative functions including office operations, procurement, asset management and facility administration.
• Manage company records, contracts, licenses and internal documentation.
• Coordinate with external vendors and service providers to ensure smooth daily operations.

7. Organizational Development & Performance Management

• Design and implement performance management systems and KPI frameworks.
• Identify training needs and organize employee development programmes.
• Support leadership succession planning and employee engagement initiatives.

8. Business Operations Support

• Partner with operations, finance and senior management to support business expansion and strategic initiatives.
• Provide HR analytics and management reports to facilitate decision-making.
• Support new business projects, new outlet setup and cross-functional operational planning.

9. Leadership & Team Management

• Lead and mentor the HR and Administration team to achieve departmental objectives.
• Establish departmental KPIs and monitor team performance.
• Drive continuous improvement initiatives to enhance HR and administrative processes.