Captain (Osteria Mozza)

Why Join Us?

• 5-day work week
• Medical, Dental and Insurance Benefit
• Up to 14 Days of Annual Leave
• Annual Wage Supplement (AWS)
• Staff Meals Provided

RESPONSIBILITIES

• Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner.
• Take ownership of assigned service stations, ensuring smooth table progression, and guest satisfaction throughout the meal.
• Monitor guest experience within the station and proactively address service needs.
• Be equipped with the knowledge of the food menu to provide recommendations to guest's needs.
• Possess basic wine and beverage knowledge to confidently recommend them to guests.
• Respond promptly and effectively to guest requests and seek guidance from Manager if necessary.
• Demonstrate high service standards and professionalism - based on established standards and guidelines.
• Handle minor guest feedback or concerns professionally and escalate complex issues to Manager.
• Report and manage any accidents or incidents promptly in consultation with the Manager.
• Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
• Maintain and ensure the dining area is clean and organized at all times.
• Work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
• Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
• Any other duties as assigned by the Management.

JOB REQUIREMENTS

• 1 year of experience in a similar role, with a passion for excellence in hospitality. Training will be provided.
• A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge.
• Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
• A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
• Possess an outgoing and engaging personality.

ABOUT OSTERIA MOZZA (https://osteriamozza.com.sg/)

Osteria Mozza Singapore is the only Asian outpost of American culinary legend, Nancy Silverton’s one-MICHELIN-starred Osteria Mozza in Los Angeles, serving Californian-Italian cuisine in Singapore.

Nancy Silverton is an award-winning chef, restaurateur, cookbook author, and co-owner of the Mozza Restaurant Group. A James Beard “Outstanding Chef” honoree (2014), she has been recognized as one of the most innovative women in Food & Drink and featured on Netflix’s Chef’s Table.