Senior ICT Security Operations Analyst (L3)

Job Description:

• Production Level 2 support for Network and Security infrastructure.
• Handling Incident, Request and change management.
• Vulnerability remediation.

Knowledge management:

• Hardening of network security infrastructure.
• Maintains documentation of security SOP and procedures.
• Gaining a total understanding of the organization’s technology and information systems.
• Support for Network security project implementations.
• Network Security IT assets / CMDB management, including routers, firewalls, local area networks (LANs), wide-area networks (WANs), virtual private networks (VPNs), and any other related network devices
• Prepare and Installation of all firewalls, VPN, routers, servers, and IDS scanning technologies.
• Providing technical guidance and supervision for Level 1 security teams
• Taking charge of any security awareness programs and educational efforts to better prepare non-IT personnel.
• Responding immediately to any security-related incidents (e.g., data breaches, viruses, phishing scams).
• Updating and upgrading the organization’s security systems as needed
• DNS/DHCP management.

Legal and Regulatory responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence.

Requirements:

• More than 9 years of experience in managing IT systems environment with about 02 years of experience in financial institutes.
• Or minimum 3 years’ of work experience as a Cybersecurity support Engineer.
• Good understanding of Network topology (LAN/WAN/MAN/VPN)
• Good understanding of Network Security ( Encryption, Certificate, Kerberos etc )
• Knowledge and/or hands on working experience with emerging technologies.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

Education Requirements

• At least a Bachelor’s degree in Computer Science, Information Technology
• Programming & Systems Analysis, Science (Computer Studies.