Corporate Secretariat & Quality Control Executive

Position Summary

The Corporate Secretariat & Quality Control Executiveprovides high-level administrative, governance, and operational supportdirectly to the Executive Director and Deputy Executive Director. Thisdual-focus role ensures seamless execution of corporate governance throughofficial meetings and statutory events, while safeguarding organizationalstandards by managing ISO audits, monitoring Standard Operating Procedure (SOP)compliance across departments, and strategically expanding the organization's volunteerbase.

Key Responsibilities

1. Corporate Secretariat & Governance Support

a. Executive Coordination : Work closely with the ExecutiveDirector and Deputy Executive Director to manage the scheduling, preparation,and follow-ups for key leadership meetings.

b. Meeting Management: Organize, coordinate, and documentgovernance and staff meetings, including:

- Management Committee meetings

- Managers' meetings

- Staff half-yearly meetings

- Annual General Meetings (AGM) and Extraordinary GeneralMeetings (EGM).

c. Documentation & Records: Prepare agendas, compilemeeting packs, draft accurate minutes, and track action items to ensurealignment with leadership directives.

d. Compliance & Filings: Assist leadership in maintainingcorporate records and ensuring statutory compliance with relevant regulationsand bylaws.

2. Quality Control & ISO Compliance

- Audit Coordination: Support the planning and execution ofexternal ISO audits and internal ISO audit cycles.

- SOP Monitoring: Monitor cross-departmental operations toensure all teams consistently follow established Standard Operating Procedures(SOPs).

- Process Improvement: Identify gaps or inefficiencies inworkflows, assist in drafting or updating SOP documentation, and supportcorrective action plans under the guidance of senior management.

3. Volunteer Management & Base Expansion

- Volunteer Strategy: Drive initiatives to recruit, onboard,and retain volunteers to support organizational programs.

- Program Support: Coordinate volunteer scheduling,communication, and recognition efforts to ensure a positive and engagedcommunity.

Job Requirements

- Education: Diploma or Bachelor's degree in BusinessAdministration, Corporate Governance, Quality Management, or a related field,or equivalent relevant work experience.

- Experience: At least 2 years of relevant experience incorporate secretarial support, compliance, quality assurance, or operationsmanagement.

- Key Competencies:

+ Strong organizational, multitasking, and minute-takingskills.

+ Familiarity with ISO standards, quality auditing, orcompliance frameworks.

+ Good interpersonal and communication skills, with theability to work effectively with management, staff, and external volunteers.

+ Proactive, detail-oriented mindset with high discretionwhen handling confidential matters.

EqualEmployment Opportunity

BTRT is committed to fair and merit-based employmentpractices. All applicants will be assessed based on their skills,qualifications, relevant experience, and suitability for the role.