1. Daily Outlet Operations
* Assist in managing daily outlet operations to ensure smooth and efficient service.
* Learn and perform cashiering, food preparation and kitchen operations.
* Ensure compliance with company SOPs, food safety and hygiene standards.
* Assist with outlet opening and closing procedures.
* Maintain cleanliness, equipment and operational readiness.
2. Staff Management & Training
* Assist with staff scheduling, attendance monitoring and manpower arrangements.
* Train and guide employees on operational procedures and service standards.
* Monitor staff performance, productivity and discipline.
* Help resolve operational issues and encourage teamwork.
3. Inventory & Cost Control
* Monitor stock levels and coordinate ingredient ordering.
* Conduct stock checks and maintain accurate inventory records.
* Minimise food wastage and control food costs.
* Check supplier deliveries, invoices and product quality.
4. Sales & Business Performance
* Monitor daily and monthly sales performance.
* Assist management in achieving outlet sales targets.
* Identify opportunities to improve operational efficiency and profitability.
* Analyse customer feedback and recommend improvements.
* Support promotional activities and new product launches.
5. Customer Service
* Ensure customers receive friendly and professional service.
* Handle customer enquiries, complaints and service recovery.
* Maintain consistent food quality and service standards.
6. Management Reporting
* Prepare daily operational updates and sales reports.
* Report staffing, maintenance and food safety issues to management.
* Assist with outlet inspections, internal audits and compliance checks.
* Support management in implementing new policies and operational improvements.
Source: MyCareersFuture — Workforce Singapore · Retrieved 2026-11-08 · Not affiliated with or endorsed by Workforce Singapore or MyCareersFuture